Shipping and Delivery

Most orders are shipped by Royal Mail within 2 working days. Large orders may be despatched by FedEx or DHL.

 

UK Shipping is free.

Delivery within approximately 3 to 10 working days.

 

‘Rest of the World’ Shipping Rates:

£3.00 per book.

Delivery within approximately 7 to 10 working days.

 

Shipping speeds are estimates based on the carriers’ delivery times and cannot be guaranteed. If your order will pass through Customs, please expect a delay. Any applicable Customs duties or brokerage fees are the responsibility of the buyer. If local sales taxes apply, or if the order is heavy or oversized and requires additional shipping, we may contact you directly about extra charges.

If you do not receive your order within 20 working days, please contact Customer Services by email to sales@eregendal.com . We would request that you contact us as soon as possible and within 30 days of placing your order. If you contact us outside of this time frame, we are unable to provide any reimbursement.

We will replace lost or damaged orders free of charge.

If your order is returned to us due to several failed delivery attempts, non-collection or an insufficient/incorrect address, we cannot refund any shipping costs.

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